30-Day Money-Back Guarantee
We are committed to providing you with a valuable learning experience through the “Helpful Content SEO Mastery” course. If you are not completely satisfied with your purchase, we offer a full refund within 30 days of the purchase date, subject to the terms and conditions outlined below.
Eligibility Criteria
- Time Frame: Refund requests must be submitted within 30 calendar days from the date of purchase.
- Course Progress: If you have accessed or completed more than 50% of the course content, you may not be eligible for a refund.
- Original Purchaser: Refunds are only available to the original purchaser of the course.
- Payment Method: Refunds will be issued to the original payment method used during purchase.
Non-Refundable Situations
- Bundles and Promotions: Courses purchased as part of a bundle or special promotion may not be eligible for a refund. Please refer to the specific terms of the promotion.
- Unauthorized Access: If we detect any fraudulent activity, abuse, or violation of our Terms of Service associated with your account, we reserve the right to deny the refund request.
- Technical Issues: Failure to access the course due to technical issues on your end does not qualify for a refund. Please contact our support team for assistance.
How to Request a Refund
- Contact Support: Send an email to info@helpfulcontent.ai with the subject line “Refund Request – [Your Full Name]”.
- Include Details:
- Full Name
- Email Address used for purchase
- Order Confirmation Number
- Reason for Refund Request
- Processing Time: Refund requests are processed within 7-10 business days. You will receive an email confirmation once the refund has been issued.
Refund Method
- Credit/Debit Card Payments: Refunds will be credited back to the original card used for the transaction.
- PayPal Payments: Refunds will be sent to your PayPal account.
- International Transactions: Refund amounts may vary due to currency exchange rates at the time of refund.
Partial Refunds
- Applicable Scenarios: In certain circumstances, partial refunds may be granted (e.g., if you purchased additional services or add-ons).
- Calculation: The refund amount will be prorated based on the unused portion of the course or services.
Changes to the Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page, with an updated revision date.
Contact Information
If you have any questions or need further assistance regarding our Refund Policy, please contact us:
VML MEDIA LLP
111 Fulham Palace Road
London, United Kingdom, W6 8JA
Email: info@helpfulcontent.ai